At regel33, your privacy is not merely an administrative procedure — it is a responsibility we take seriously every day. This document clearly explains what we collect, why we need it, and how it is protected.
Updated: January 2026 | Malaysia PDPA 2010This Privacy Policy explains how regel33 collect, use, store, and protect your personal information as a member or visitor of our platform. We operate in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection standards.
We understand that sharing personal information with any online platform requires trust. That trust is not given freely — it must be earned through transparent practices, secure systems, and a responsible attitude toward the data entrusted to us.
Our Commitment: regel33 has never sold, rented, or transferred your personal data to third parties for marketing purposes without your explicit consent. This is an unwavering commitment.
This Privacy Policy applies to all users who access the regel33 platform via our website, mobile app, or any other digital medium we operate. It covers all activity from unregistered visitors through to active registered members using our full range of services.
By using the regel33 platform — whether simply browsing the website or registering as a member — you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
This policy should be read together with Terms and Conditions and policies Responsible Gaming us for a full picture of how we operate.
We only collect data that is genuinely necessary to deliver our services safely and effectively. The data we collect can be categorised as follows:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Required for registration & KYC |
| Contact Information | Email address, phone number | Required for account communications |
| Financial Data | Payment method details and transaction records | Required for deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security & fraud detection |
| Usage Data | Game records, betting history, platform activity | Platform operations & risk management |
| KYC Documents | MyKad copy, passport, driving licence | Identity verification & compliance |
We do not collect sensitive information such as biometric data, medical information, or religious data unless required by applicable law.
Your data is collected through several different methods as you interact with the regel33 platform:
All automatic data collection is carried out using industry-standard technology. This technical data is used solely to ensure the security of the platform and your account.
Every piece of data we collect has a clear and legitimate purpose. We do not retain data without reasonable justification. Below are the primary purposes for which your personal data is used at regel33:
We will not use your data for any other purpose without first obtaining your consent, unless required by law.
Regel33 does not sell, rent, or transfer your personal data to third parties for marketing purposes. However, there are certain situations where data may be shared with necessary parties:
We work with trusted service providers to help operate the platform, including payment processors, game software providers, and identity verification services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
We may be required to disclose your data to the relevant authorities if ordered by a Malaysian court or law enforcement agency, or if necessary to fulfil regulatory compliance obligations.
In all situations, we only disclose the minimum data required and always ensure that any sharing is carried out with adequate safeguards in place.
Your data security is the top priority at regel33. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. You are also responsible for keeping your own account password secure.
Regel33 uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our platform.
You can manage cookie settings through your browser. However, disabling essential cookies may affect platform functionality.
Under Malaysia's PDPA 2010 and international data protection principles, you have the following rights regarding the personal data we hold about you:
Request a copy of the personal data we hold about you at any time.
Update or correct any inaccurate or incomplete information in your account.
Request deletion of your data under certain circumstances, subject to legal compliance requirements.
Object to the processing of your data under certain circumstances, including for marketing purposes.
Receive your data in a structured format that can be used by other services.
Request that processing of your data be temporarily restricted under certain circumstances during an investigation.
To exercise any of the above rights, contact our customer support team via live chat within the platform. We will process your request within 30 calendar days from the date of receipt.
Regel33 only retains your personal data for as long as it is needed for the purposes stated in this policy, or as required by applicable law.
When data is no longer needed and there is no legal obligation to retain it, it will be securely deleted or anonymised in accordance with our standard procedures.
Regel33 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Each version will indicate the latest update date at the top of the document.
For significant changes, we will notify you via in-platform notification or email to the address registered on your account at least seven (7) days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.
We encourage you to review this page regularly to stay informed about how we protect your information.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, our team is ready to help. You can reach us via:
Our Malay-speaking support team will handle every privacy-related enquiry with due priority. We are committed to responding within 3 working days for general enquiries and 30 calendar days for formal requests relating to your rights.
If you are not satisfied with how we have handled your complaint, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) or the relevant authorities.
Why Your Privacy Is Safe With Us
Privacy is not just a policy document hanging on a website — it is a daily practice we uphold at every level of our operations.
All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same technology used by leading banks in Malaysia.
Our operations are fully compliant with Malaysia's Personal Data Protection Act 2010. You are protected by local laws governing how your data may be used.
Only staff who require data access to carry out their duties are granted permission. All access is logged and continuously monitored to prevent misuse.
Your information will not be sold, rented or shared with advertisers or data brokers. Your data is used solely to operate the services you use.
Our data security systems and practices are regularly assessed by independent parties to ensure protection standards remain high and keep pace with the latest technological developments.
You can access, correct, or request deletion of your data at any time. Your rights as a data subject are respected and processed promptly.
Register a regel33 account with confidence, knowing your personal information is protected by world-class security systems and a transparent privacy policy.